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Hotel · Hanoi · Ha Noi Municipality

Lakeside Palace Hotel

A 3-star hotel on Hang Hanh Street in Hanoi's Hoan Kiem District, within walking distance of the lake and night market.

  • Central Hoan Kiem location
  • Lake views from some rooms and the restaurant
  • 24-hour reception and tour assistance
7.4 Very good 182 reviews Booking.com 7.4 · 182 reviews

About

Lakeside Palace Hotel

Lakeside Palace Hotel sits on Hang Hanh Street in Hanoi's Hoan Kiem District, an area known for craft shops and casual bars. The hotel is a 1.4 km walk from the Vietnam Military History Museum, and Hoan Kiem Lake and the night market are close by.

The hotel offers a range of practical services, including a 24-hour reception, currency exchange, luggage storage, and a paid airport shuttle. Guests can also arrange tours and tickets at the hotel, and there is a business centre and laundry services on site.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Central location in Hoan Kiem — Within walking distance of Hoan Kiem Lake, the night market, and the Old Quarter. Guests repeatedly praised the convenience.
  • Helpful, praised staff — Multiple reviewers highlight staff who arranged tours, tickets, and transport. Mr. Phi is singled out by name for going above and beyond.
  • Lake views from rooms and restaurant — Several guests enjoyed Hoan Kiem Lake views from their rooms and from the rooftop terrace during breakfast.

Worth weighing

3 to weigh
  • Rooms can feel small and lack views — At least one guest noted the room was not very big and had no view, and the 'Rooms' rating is a modest 6.2.
  • Comfort and facilities score low — Guest ratings for comfort and facilities are notably low (2.5 and 3.3 respectively), suggesting dated or basic room conditions.
  • Breakfast can be limited — While some guests enjoyed the breakfast, one noted there weren't many choices. The 'Dining' rating is also below average at 5.9.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Superior Room

  • 1 King-size bed

Family Queen Room

  • 2 Queen Size Beds
  • City view
  • Shower
  • Heating
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Smoke detectors
  • Key access

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Business centre
  • Fax/Photocopying

Room comfort

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities
  • Free toiletries
  • Electric kettle
  • Flat-screen TV
  • AM/FM alarm clock

Wellness

  • Full body massage
  • Foot massage

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.4
Very good 182 reviews

Guest-rated 7.4/10 from 182 reviews

Booking.com · 7.4 · 182 reviews
7.4Verified guest

“The staff were polite and willing to help.”

7.4Verified guest

“The location is absolutely perfect, right in the center, and the staff were efficient. The breakfast we ordered was wonderful and delicious with a great view. The services were very good, and they offered us good free Wi-Fi. We could leave our car on-site.”

7.4Verified guest

“The service here was very good.”

7.4Verified guest

“Everything was just perfect: a very convenient room with a Hoan Kiem lake view, good amenities, shower, TV... We enjoyed the hotel service so much. The staff arranged all travel services, including a Halong Bay tour, Sapa tour, and train tickets to Hue... All in excellent services. I highly recommend this hotel to all.”

7.4Verified guest

“Free Wi-Fi was good and the service was very good! Wonderful breakfast spread with a breathtaking view, and the staff were ready to help.”

7.4Verified guest

“Super hotel, nice Hoan Kiem lake view room, and helpful staff who tried to serve you all the time. We booked all trips in Vietnam with Mr. Phi, and everything was perfect. Highly recommend this hotel to all.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Hoan Kiem Lake: A short walk from the hotel, the lake is a central Hanoi landmark, popular for morning exercise and evening strolls.

Night Market: About a 2-minute walk away, the night market offers street food, souvenirs, and local crafts in the evenings.

Old Quarter: The surrounding streets are filled with Vietnamese craft shops, casual bars, and historic architecture.

15 Hang Hanh Street,Hoan Kiem District, Hanoi, Ha Noi Municipality, 08443, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:00
Check-out
By 06:00-12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
29 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:00, and check-out is from 06:00 to 12:00.

Is parking available at the hotel?

Yes, parking is listed as an amenity, and at least one guest mentioned leaving their car on-site.

Are pets allowed?

No, pets are not allowed at this hotel.

Does the hotel offer airport transportation?

Yes, a paid airport shuttle is available.

What room types are available?

The hotel offers Superior Rooms with a king-size bed, Deluxe Rooms with a double bed, and Family Queen Rooms with two queen-size beds.

The bottom line

A well-located budget pick in Hanoi's Old Quarter, where the helpful staff and lake views make up for the dated rooms. Best for travellers who plan to spend their days out exploring and want a central base.

7.4Lakeside Palace Hotel is a service-first stay in the heart of Hanoi, with location as its biggest asset.

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